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DIGITAL VENDOR SELECTION

HOW CAN WE HELP YOU?

The digital technology vendor landscape can be overwhelming, with a mix of well-established and newer providers. We will help you decide which is best for you.

Our impartiality and independence, combined with deep domain expertise in digital collections market insights mean we can provide you with professional advice to make sure that you select the right digital solutions that best suits your organisation’s current and future requirements.

Arum can support you with:

  • Determining business and technical requirements
  • Analysing the vendor market across different digital categories aligned to needs
  • Validating vendor functional capability and roadmaps
  • Scoring vendors
  • Recommending which vendor(s) to select

Once you’ve selected your vendor(s), we can also help with:

  • Commercial negotiations with selected vendor/partner
  • Technology delivery and implementation
  • Integration of required third-party systems and services
  • Digital customer journey design and implementation

WHAT BENEFITS WILL YOU SEE?

By working with us during your vendor selection process, you will gain:

  • Insights into leading vendors in their category
  • Objective analysis of vendor capability
  • Confidence that you’ve selected the right vendor
  • Significant savings on commercial terms
  • Improved ROI from implementation
  • Better customer journeys and outcomes
  • Improved UX on digital channels
  • Improved agent satisfaction
  • Improved internal perception of the digital project success

DIGITAL VENDOR SELECTION IN ACTION

Event

Digital can transform your collections function

Insight

Arum awarded 'Best Global Credit Management Services Provider 2019'

Accenture
Adobe
AIC
Aktiv Kapital
Aldermore
Anglian Water
Atom Bank
Bank Zachodni
Barnsley Council
Berneslai Homes
Britannia
British Gas
Business Stream
Butterfield
C&R Software
Cabot
Capgemini
Capquest
Centrica
Car Finance Company
CGI
Cognizant
Clydesdale Bank
Concentrix
Daimler
Debt Managers
Deloitte
Department for Work & Pensions DWP
Deutsche Bank
Drydens Fairfax
Eon
ESB
Experian
Exus
FICO
GE Money
HMCTS
Hito
HP
Hoist Finance
HSBC
IBM
ING
Intelligent Finance
International Personal Finance
JBW
KBC
Katabat
Liberata
L&Q
London Borough of Redbridge
Marstons
Money Barn
Motonovo
NatWest
New Day
Newham Council
Pega
Pepper
Qualco
Raiffeisen
RBS
Revenue Ireland
Scottish Power
SES Water
SLC
SSE
Standard Life
StepChange
Telrock (Optimus by)
Tesco Bank
Thames Water
Total
TSB
UISCE (Irish Water)
Walker Love
Westpac
Yorkshire Bank
YuEnergy

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