For over 25 years, Arum has been shaping the future of collections and recoveries. We’ve worked in 23 countries across the globe, helping the world’s largest brands transform strategy, data, technology, and operations.
Our clients span the US, Europe, the Middle East, Australia, and New Zealand.
As the leading independent provider of consulting, implementation, change delivery, operations, digital, technology, analytics and managed services in collections and recoveries, we help our clients deliver better outcomes — for their customers and their business.
Top government bodies, banks, utilities, private business and telecoms providers trust Arum’s experts to:
- Navigate complex regulations and technology landscapes
- Transform strategy, operations, digital and technology landscapes
- Embed AI to deliver measurable improvements in compliance, customer experience, performance, and decision design
- Deliver measurable improvements in compliance, customer experience, performance, and design
- Design and deliver complex analytic models for treatment strategies and vulnerability identification
- Manage technology support, training operations and collections
Wherever you are in the world, we can help — remotely, onsite, or with a blended approach. Our team has successfully delivered for hundreds of clients, adapting models to fit local markets while maintaining global best practice.
Who have we worked with?
Here are just some of the organisations we’ve supported worldwide. View all clients and partners.
