Arum Approved Servicer

The Arum Approved Servicer is an accreditation for collections service providers. This Arum certification shows that your debt servicing organisation meets collections requirements. It also demonstrates that your approach will likely meet clients' needs.

Over the last 25 years, Arum has worked with hundreds of clients to improve their collections strategies, processes and operations. We use this expertise to assess your service against market requirements and our standards, providing valuable feedback and areas for improvement. You can also choose to have Arum assess your service each year to check if it meets the latest requirements.

We assess the following areas of your servicing solution and delivery capability:

If you meet the requirements, you'll receive the Arum Approved seal for a year. You'll also join the Arum Approved Marketing Programme, where you can promote your service through exposure via Arum's marketing channels and webinars.

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Our accredited service providers

• An independently accredited stamp of approval to support your marketing collateral
• Show potential customers that your service can compete in the credit industry
• Increase sale conversion
• Gain more visibility with your target audience through Arum's marketing materials
• Evaluate your service’s strengths and find ways to improve its competitiveness
• Future-proof your service using our knowledge of clients’ wish lists
• Benefit from Arum’s decades of experience working with collections and recoveries 

“Opos wholeheartedly recommends the Arum Approved Service Provider solution to any organisation seeking a comprehensive assessment of their service provision, along with valuable insights into areas for potential enhancement.”
Managing and Technical Director, Opos

Discuss your needs with our team