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Collections technology change interim resource

Collections technology change interim resource
"My team can help you across any area of collections technology change, ensuring you go-live more quickly and get it right first time."
Fran Mason, Head of Delivery Services

HOW CAN WE HELP YOU?

Clients come to us when they need temporary collections resourcing, either short- or long-term. They may not have the right skills inhouse, or simply want to reserve their team's time for other activities, as well as avoid the costly and lengthy recruitment process.

For decades, our experts have been helping clients with technology change projects, assisting at all stages of the collections system development lifecycle.

We can provide interim resourcing in the following areas:

  • System implementation
  • Project manager
  • Programme manager
  • Business analyst
  • Developer
  • Designer
  • Technical architect
  • ETL (Extract, Transform, Load)
  • Change
  • Data migration
  • Configuration
  • Testing
  • QA (Quality Assurance)

Discuss your needs with our team

WHAT BENEFITS WILL YOU SEE?

We will deliver these benefits for your organisation:

  • Achieve your goals and objectives faster
  • Get projects right first time
  • Save money and time
  • De-risk projects
  • Avoid the need to recruit in-house
  • Utilise our resources on a flexible basis
  • Learn from our team’s knowledge of collections best practice
  • Benefit from our unrivalled and independent advice around collections vendors and technologies
  • Improve your customer experience and results
  • Enhance collections and recoveries processes and operations
  • Free up your team’s time for value add tasks while we look after projects or BAU for you
  • Upskill your team

Discuss your needs with our team


COLLECTIONS TECHNOLOGY CHANGE INTERIM RESOURCE IN ACTION

Case Study

Major Debt Manager upgrade with global bank

Case Study

Successful build of custom automated Breathing Space solution

Case Study

Debt management system implementation for Scottish bank

Case Study

Debt Manager system migration for leading UK retail bank

Case Study

Migration from Tallyman system for major UK retailer completed within six months

Case Study

Strategic Debt Manager system solutions for a DCA

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Overcoming global challenges in collections resourcing

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Delivery As A Service - A solution to the regression testing challenge

Event

Arum and Lloyds Banking Group win Innovation Award for Breathing Space solution

News

Arum shortlisted at final of Credit Excellence Awards 2021

Event

Arum team shortlisted at the Women in Credit Awards for fifth consecutive year

News

Arum celebrating fourth consecutive year as finalists at Credit Awards

News

Arum and Lloyds Banking Group win Collections and Customer Service Award for Breathing Space solution

Total
Accenture
Department for Work & Pensions DWP
HSBC
AIC
Anglian Water
Aktiv Kapital
Business Stream
Butterfield
Bank Zachodni
Car Finance Company
Clydesdale Bank
Deutsche Bank
GE Money
Hoist Finance
Intelligent Finance
ING
International Personal Finance
KBC
Money Barn
Motonovo
New Day
Pepper
Raiffeisen
RBS
Tesco Bank
TSB
Westpac
Yorkshire Bank
ESB
Eon
Scottish Power
SSE
Thames Water
UISCE (Irish Water)
HMCTS
L&Q
Revenue Ireland
SLC
Cabot
JBW
Marstons
Walker Love
Wescot
Capgemini
CGI
Concentrix
Experian
FICO
Qualco
Barnsley Council
Newham Council
London Borough of Redbridge
YuEnergy
SES Water
NatWest
Exus
Aldermore
Atom Bank
C&R Software
Adobe
Berneslai Homes
Britannia
British Gas
Capquest
Centrica
Cognizant
Daimler
Debt Managers
Deloitte
Drydens Fairfax
Hito
HP
IBM
Katabat
Liberata
Pega
Standard Life
StepChange
Telrock (Optimus by)

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