Collections system implementation readiness

“We’ve seen collections system implementation projects run over time and over budget so many times. The key to avoiding this is a solid pre-implementation process to ensure plans are achievable and in line with the organisation’s requirements."
Owen Atkinson, Head of Delivery Services - APAC

HOW CAN WE HELP YOU?

Pre-implementation is an often overlooked but critical phase when implementing a collections system, so we have designed this service to ensure that you have the very best chance of success. We will review your collections system implementation project plan, confirm key requirements and check if your resource plan meets delivery expectations.

Not taking this step may cause delays, higher costs and an unsatisfactory final product. A small investment upfront will ensure that the investment in your transformation project has the very best chance of success by setting up your debt collection software project correctly from the start.

We’ve managed hundreds of projects over the past 25 years across over 40 systems, including C&R Software Debt Manager, Experian PowerCurve Collections, CGI CACS X, Exus EFS, Flexys Control+, Telrock Optimus, Qualco QCR, and Tietoevry Collection Suite Nova, IE Hub, and Financial Cloud, as well as many others.

We will ensure you’re ready to move to the next stage of the project by:

Ensuring the collections system implementation design and requirements are aligned with your business needs
De-risking the strategy evaluation
Examining the platform delivery plan
Reviewing the project governance structures
Ensuring you have the right resource, with the right capacity, at the right time
Validating the plan to ensure it will meet your requirements, budget and timeline

You’ll receive a report with all this information and practical advice. If needed, we will provide an updated project plan and suggestions to save you additional money and time.

Discuss your needs with our team

WHAT BENEFITS WILL YOU SEE?

Working with Arum on your collections system implementation project plan means you’ll:

Be ready to start, knowing what you need to do and when
Have a much higher chance of being on-time and budget with a realistic plan
Be significantly more aware of likely risks, pitfalls, impacts and programme needs, including knowing when to flex resource levels and when to move to the next project stage
Go-live more quickly
Reduce project costs

“The expertise, efficiency & considered way the Arum team supports BNZ is second to none and has enabled us to feel confident in our approach and resulting outcomes. We couldn't be happier with the decision we made to partner with Arum.” General Manager, BNZ

Discuss your needs with our team