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Collections legacy system support

Collections legacy system support
“We’ve been supporting collections systems for a quarter of a century and have experience working with all out of support systems. Let us know if we can help you manage your platform."
Mike Dry, Lead Consultant - US

HOW CAN WE HELP YOU?

Arum’s team of experts has experience on platforms that date back to the early days of debt collection software, including Experian Tallyman, FICO Debt Manager 6, 9, 11 and 12, and older versions of CGI CACS.

Some of these systems are no longer supported by their vendors which creates a significant risk for your business, especially around security, compliance, change, and troubleshooting any issues. 

Arum can help you with:

  • Outsourced management via a managed service
  • Development and configuration (from simple to complex change requests)
  • Resolving incidents and issues
  • Upgrading technology to a newer version or another debt collection platform altogether

Discuss your needs with our team

WHAT BENEFITS WILL YOU SEE?

Our depth of experience and proven track record means you’ll get: 

  • Access to scarce resource and experience 
  • Ability to still adopt change 
  • Fewer errors and rework
  • Decreased risk
  • Ability to maintain change agenda while you determine your longer-term strategic platform   

Discuss your needs with our team


COLLECTIONS LEGACY SYSTEM SUPPORT IN ACTION

Case Study

Migration from Tallyman system for major UK retailer completed within six months

Case Study

Major Debt Manager upgrade with global bank

Case Study

Tech managed service for top tier retail bank

Case Study

Tallyman system assessment in water

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Accenture
Adobe
AIC
Aktiv Kapital
Aldermore
Anglian Water
Atom Bank
Bank Zachodni
Barnsley Council
Berneslai Homes
Britannia
British Gas
Business Stream
Butterfield
C&R Software
Cabot
Capgemini
Capquest
Centrica
Car Finance Company
CGI
Cognizant
Clydesdale Bank
Concentrix
Daimler
Debt Managers
Deloitte
Department for Work & Pensions DWP
Deutsche Bank
Drydens Fairfax
Eon
ESB
Experian
Exus
FICO
GE Money
HMCTS
Hito
HP
Hoist Finance
HSBC
IBM
ING
Intelligent Finance
International Personal Finance
JBW
KBC
Katabat
Liberata
L&Q
London Borough of Redbridge
Marstons
Money Barn
Motonovo
NatWest
New Day
Newham Council
Pega
Pepper
Qualco
Raiffeisen
RBS
Revenue Ireland
Scottish Power
SES Water
SLC
SSE
Standard Life
StepChange
Telrock (Optimus by)
Tesco Bank
Thames Water
Total
TSB
UISCE (Irish Water)
Walker Love
Westpac
Yorkshire Bank
YuEnergy

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