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Collections legacy system support

Collections legacy system support
“We’ve been supporting collections systems for a quarter of a century and have experience working with all out of support systems. Let us know if we can help you manage your platform."
Mike Dry, Lead Consultant

HOW CAN WE HELP YOU?

Arum’s team of experts has experience on platforms that date back to the early days of debt collection software, including Experian Tallyman, FICO Debt Manager 6, 9, 11 and 12, and older versions of CGI CACS.

Some of these systems are no longer supported by their vendors which creates a significant risk for your business, especially around security, compliance, change, and troubleshooting any issues. 

Arum can help you with:

  • Outsourced management via a managed service
  • Development and configuration (from simple to complex change requests)
  • Resolving incidents and issues
  • Upgrading technology to a newer version or another debt collection platform altogether

Discuss your needs with our team

WHAT BENEFITS WILL YOU SEE?

Our depth of experience and proven track record means you’ll get: 

  • Access to scarce resource and experience 
  • Ability to still adopt change 
  • Fewer errors and rework
  • Decreased risk
  • Ability to maintain change agenda while you determine your longer-term strategic platform   

Discuss your needs with our team


COLLECTIONS LEGACY SYSTEM SUPPORT IN ACTION

Case Study

Migration from Tallyman system for major UK retailer completed within six months

Case Study

Major Debt Manager upgrade with global bank

Case Study

Tech managed service for top tier retail bank

Case Study

Tallyman system assessment in water

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What should you do if your collections and recoveries system is no longer supported?

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Is your Tallyman debt collections & recoveries management system delivering as much as it can?

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Why energy retailers should be transitioning from legacy to digital solutions

Total
Accenture
Department for Work & Pensions DWP
HSBC
AIC
Anglian Water
Aktiv Kapital
Business Stream
Butterfield
Bank Zachodni
Car Finance Company
Clydesdale Bank
Deutsche Bank
GE Money
Hoist Finance
Intelligent Finance
ING
International Personal Finance
KBC
Money Barn
Motonovo
New Day
Pepper
Raiffeisen
RBS
Tesco Bank
TSB
Westpac
Yorkshire Bank
ESB
Eon
Scottish Power
SSE
Thames Water
UISCE (Irish Water)
HMCTS
L&Q
Revenue Ireland
SLC
Cabot
JBW
Marstons
Walker Love
Wescot
Capgemini
CGI
Concentrix
Experian
FICO
Qualco
Barnsley Council
Newham Council
London Borough of Redbridge
YuEnergy
SES Water
NatWest
Exus
Aldermore
Atom Bank
C&R Software
Adobe
Berneslai Homes
Britannia
British Gas
Capquest
Centrica
Cognizant
Daimler
Debt Managers
Deloitte
Drydens Fairfax
Hito
HP
IBM
Katabat
Liberata
Pega
Standard Life
StepChange
Telrock (Optimus by)

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