Arum is delighted to announce the appointment of Brad Bone to support the growth of its North American business. With 25+ years in the US financial services industry focused on collections and recoveries operations, strategy and transformation, Brad is highly skilled at collaboratively developing solutions to deliver high performance and outstanding client and customer outcomes.
Brad has led a financial services focused consultancy for the past six years and held collections and recoveries leadership roles at Capital One. Following Capital One, Brad held executive level positions within Teleperformance and Affinity Global.
Commenting on his appointment, Reuben Gates, Growth Director at Arum, said, “I am delighted to welcome Brad Bone to Arum. After an extensive search, we are thrilled to have found someone so highly respected, with exceptional industry experience and strong relationships. I look forward to working closely with Brad to accelerate the excellent progress we have made helping large US organizations deliver better debt outcomes for their customers."
Brad added, “I am extremely excited to work with Reuben and the entire team at Arum. For over 25 years, Arum has established itself as the trusted partner in the collections and recoveries space. Arum’s expertise in collections technology is an additional powerful differentiator for the organization as they continue to expand their growing business in the United States.”
About Arum
Arum has been helping organizations achieve better debt outcomes for more than 25 years in over 20 countries.
We provide independent advice combined with pragmatic delivery, transforming collections technology, strategy and operational performance to deliver better customer and client outcomes.
We work with leading brands across financial services (banking, lending, debt purchase), utilities, telecommunications and the public sector.
Our unique vantage point at the centre of the industry coupled with Arum’s team of practitioner experts means we are unlike any other consultancy, often delivering on our own recommendations.
Our knowledge of the debt industry is unrivalled.
Arum media contact
Hannah Woodward, Head of Marketing, Brand and Communications